Item level visibility from the dock to the resale channel.
Networks of outsourced warehouses, each running a different WMS. Buildings that refuse returns because it is already too complicated. Overstock stranded in forward stock locations and the cost of bringing it home. Upstream puts the technology in each building so it handles its own returns, with one integration at the business unit.
At the dock, with or without a record
What it is and what it is worth
Where it goes, by your rules
Sold where it recovers the most
Picked and shipped from your system or ours
For a network, every stop applies, inside each building, on that building's own WMS.
What lands on the floor.
Many buildings, many systems
Every outsourced warehouse runs its own WMS. Anything that has to work across them has to work with none of them.
Returns nobody will accept
Warehouses that decline returns outright because handling them is too complicated, so sellers refund and pay the freight home.
Overstock in forward stock
Too much inventory positioned for a market that did not buy it, and a bill to repatriate it.
Where it applies.
Item level receipt
Identity and condition from a photograph at receipt, bound to the client, the shipment and the location.
Blind and unplanned returns
A code on the return label marks it as inbound inventory. The building receives it, photographs it, and shelves it on its own system. Upstream does the rest.
Disposition and resale in market
Damaged, aged and abandoned inventory routed by rule and resold in the market where it came back, instead of shipped home.
Warehouse operations
Receipt, put away, task assignment, pick, pack and ship at item level, inside the existing facility, where the facility lacks it.
With the money and the record.
Returns become inbound inventory
Do not think of it as a return. The building just received inbound material, and Upstream is the seller of record.
One integration, not one per seller
A single relationship with the business unit. No enrollment item by item, no opt in per seller.
The technology where the box lands
Each warehouse handles its own returns. Nothing is annexed to a central site.
Alongside, not instead.
Any WMS with an API
Upstream reads the building's WMS to assign a put away location and attribute the item. The building picks and ships from its own system.
One export per building
Everything the building has touched, once, so every return is matched to the right account.
A code on the label
Set at label creation so the receiving team knows the 3 photographs are all it takes.
Do our warehouses have to change their WMS?
No. Upstream works through the WMS API each building already has. The building shelves and ships on its own system.
What about cross border returns?
They are resold in the market where the return occurred, so the seller is paid instead of paying freight home.
How is a seller paid?
Upstream as seller of record collects, then returns proceeds with an attribution report to the business unit, which pays each seller.
Put the technology in the building.
The walkthrough starts with one warehouse and one WMS. It grows from there.