Product / How it works

From the dock to the sale, one record.

5 stops. The item moves left to right through your building and the record moves with it. Each stop is a module you can buy on its own, in the order it happens.

Book a walkthroughSee Quick Start
Receive
01

At the dock, with or without a record

Identify
02

What it is and what it is worth

Route
03

Where it goes, by your rules

Resell
04

Sold where it recovers the most

Ship
05

Picked and shipped from your system or ours

The item moves left to right. The record moves with it.

01 · The floor

What happens at each stop.

01

Receive

A return, an overstock pallet, a blind receipt. With Quick Start the item is photographed at the door. With a full install a code on the return label tells the receiving team it is an Upstream item the moment it is scanned.

Screen · Receive · PhoneDock 3 · 06:40
09:40
Receive · R-1042 Station 2
Phone viewfinder · the item on the benchPhone viewfinder · the item on the bench
Photo 1 of 3 · Front

Fill the frame. Include the label if you can see one.

Flash off
02

Identify

Identity, condition and value from the photographs. Matched to the client from one export of your WMS. A label prints.

Screen · Record · Console
upstream. Receiving · Dock 3 · Station 2
Search an item, a serial or a client /
Tue 12 Sep · 09:41 Printer ready JM
Floor
Receive128
Identify46
Route12
Resell1,204
Ship31
Account
Clients
Rules
Reports
Settings
Today
312
items identified · 2.6s avg
Identify / R-1042 / IT-000117
Dell Latitude 5540, 16GB
Identified
Reidentify Print label
Item photograph · front, on the benchItem photograph · front, on the bench
IMG 01 / 03 · 09:40:52
01 · Front
02 · Back
03 · Label
Condition Good, minor wear · Grade B on the client's scale
Value $418 · 4 sold comps, 30 days$429$421$415$407
Client [Client name] · Order 88213 · matched from your WMS export
Decision Sell as a single unit · eBay · Rule 1, [Client name]
Location A-14-03 · on your serial WMS-88213-A
Description Dell Latitude 5540 business laptop, 15.6 in FHD, Intel Core i5 13th gen, 16GB RAM, 256GB SSD. Light wear on the palm rest. Charger not included. Written from the photographs.
Received
09:38:12
Photographed
09:40:52
Identified
09:41:03
Label printed
09:41:07
Listed
Pending
03

Route

Your rules per client and brand choose the disposition. Restock, return to vendor, resale, wholesale, donate, dispose, or back to the store.

Screen · Decision · Console
upstream. Receiving · Dock 3 · Station 2
Search an item, a serial or a client /
Tue 12 Sep · 09:41 Printer ready JM
Floor
Receive128
Identify46
Route12
Resell1,204
Ship31
Account
Clients
Rules
Reports
Settings
Today
312
items identified · 2.6s avg
Route / Rules / [Client name]
Rules for [Client name]
Applied in order to every item matched to this client. The outcome is written against the record.
Test a rule Add a rule
#IfThenChannel
01Condition Good or better and value at or above $150Sell as a single uniteBay
02Condition Good or better and value between $40 and $150Dynamic bundleeBay
03Condition Fair or Poor, any valueManifested wholesale palletWholesale buyers
04Category Apparel and the brand is restrictedReturn to vendorNone
05Value under $12DonateNone
Restrictions · travel with every item
Keep off Amazon Floor price 85% of comps United States only Never the full price channel
Applied to IT-00011709:41:09
Dell Latitude 5540, 16GB
Good, minor wear·$418
Rule 01 matched
Sell as a single unit · eBay
Rules 02 to 05 not evaluated. Restrictions applied to the listing.
Written to WMS · 09:41:09
Override this decision
04

Resell

Sellable units are listed across channels from the record and priced to move. Everything else is manifested or bundled. Upstream sells it, from your store or as seller of record.

Screen · Listing · MarketplaceIT-000117 · Listed
the listing as it appears on the marketplacethe listing as it appears on the marketplace
05

Ship

Your system picks and ships with our label, or a resale hub does. Proceeds and a per client report come back on a regular schedule.

Screen · Pick and ship · ConsoleA-14-03 · Label cut
02 · The record

What every line carries.

Field
What it holds
Example
Record
The move, receipt or program the item belongs to
R-1042
Item
Unique identifier for the line, or your serial
IT-000117
Client
Who the item belongs to
[Client name]
Title and description
Identified make, model, variant and details
Dell Latitude 5540, 16GB
Condition
Recorded at capture
Good, minor wear
Value and basis
Value with the sold comps behind it
$418, 4 sold comps, 30 days
Decision
Disposition and channel by rule
Single unit, eBay
Location
Where it is, on your serials or ours
A-14-03
Photographs
File references for every capture
IT-000117-01.jpg
Timestamps
Received, identified, listed, sold, shipped
2026-09-12T09:41:07Z
03 · Money and reporting

Seller of record, when you want it.

01

Your store, your responsibility

Sites with their own marketplace store route into it and keep responsibility for shipping on time.

02

Upstream as seller of record

Sites without a store send sellable units to a resale hub. Upstream lists, sells, ships and collects.

03

One report, per client

Proceeds come back with an attribution report so a 3PL can credit each customer and bill the work.

Watch an item move.

The walkthrough runs on a live account, from the photograph to the listing.

Book a walkthroughIntegrations